What are high season vs. low season rates?
What are the minimum rooms
and nights?
What are your payment and
cancellation policies?
How will I get from the
airport to Villa Katalina?
What about tipping in
Mexico?
When is check in and out
times?
Does Villa Katalina have a
telephone?
Is maid service included in
the rental?
Is a cook available?
Should I bring my own
bottled water?
How many people can
comfortably stay in Villa Katalina?
How large is the pool? And
is it safe for children?
How are the rooms
furnished?
How do I make a
reservation?
- What are high season vs.
low season rates?
Low season rates apply from June through October. High season rates
apply from November through May.
- What are the minimum rooms
and nights?
The minimum bedrooms required are 3 (out of the eight). Whether you
rent 3, 4, 5, 6, 7, or 8, the entire Villa is yours to enjoy. We
only rent to one group at a time. Between December 20 and January 5,
the minimum night stay is seven nights, with a minimum rental of all
of the bedrooms.
- What are your payment and
cancellation policies?
Check or money order only. We do not accept credit cards. An initial
50% deposit of the room rental fee is required to confirm your
reservation. The balance of the room rental fee and a refundable
security deposit of $500.00 are due within 30 days prior to arrival.
Refunds are based on the total room rate, not the deposit. Full
refunds will be made only if we are able to rebook the Villa for the
exact same dates and number of bedrooms. 30 days or less - no refund
(unless rebooked). 31- 60 days - 40% refund. 61-90 days - 60%
refund. 90 days or more - 80% refund.
- How will I get from the
airport to Villa Katalina?
You can rent a car, take a taxi, or we can arrange your pickup in a
couple of large Suburbans.
- What about tipping in
Mexico?
Gratuities are always optional. However, you may want to keep in
mind that most workers including maids and house managers depend on
tips for a large portion of their income. (Taxi drivers regularly
include tipping charges in their fee, you do not have to tip the
taxi drivers.)
- When is check in and out
times?
The check in time is 3:00 p.m. The check out time is 12:00 noon.
- Does Villa Katalina have a
telephone?
Yes. You may buy calling cards from the houseman, and use it on the
special cell phone he will give you. You may buy them in 100 or 200
peso amounts (around $10.00 or $20.00).
- Is maid service included in
the rental?
Yes. The maid will be available throughout your stay. The
houseman will also be there to assist you with any problems,
questions, or concerns. Linens, towels, and daily maid service is
included. (Please bring your own beach towels.)
- Is a cook available?
Yes, and she is available at your request for $70.00 a meal (10-16
people; $5.00 for every extra person). Our wonderful cook will
prepare Traditional Mexican, Fresh Seafood, Steak, Pasta, Chicken,
etc. All orders must be pre-paid the day before. Food will be
charged on an "at cost" basis. You are welcome to use the kitchen
facilities to stock the refrigerator, prepare sandwiches, breakfast
cereal, coffee, mix drinks, etc., but all propane use in the cooking
of foods is only to be used by the chef. If you do want to use the
propane to cook for yourselves, there is a $250.00 propane charge
for the week.
- Should I bring my own
bottled water?
There is plenty of bottled Arrowhead Mountain Spring Water at Villa
Katalina, but you are more than welcome to bring your own if you
wish.
- How many people can
comfortably stay in Villa Katalina?
There are 8 bedrooms, and a total of 9 beds. We recommend a maximum
of 16 guests, to make your stay as comfortable as possible, and not
to apply undue burden on the staff. However, if there are more
people in your party, arrangements can be made to accommodate them.
Our larger villa, Villa Las Palmeras,
is right next door, and can accommodate an additional 34 people.
It has 12 bedrooms, five levels, air-conditioning, heated pool,
rooftop palaba bar and terrace, and full staff. Please see our
website at www.villalaspalmeras.com
- How large is the pool?
It is a wonderfully sized 20 X 17. There is also an attached
children's pool, a foot and a half deep for the little ones.
- How are the rooms
furnished?
There are 7 rooms and one full apartment. All 7 rooms and the
apartment have air-conditioning.
Room 1: Queen bed, ocean view, main level.
Room 2: Queen bed, ocean view, main level.
Room 3: Queen bed and single bed, ocean view, main level.
Room 4: King bed, ocean view, private balcony, top floor.
Room 5: Suite, king bed, kitchen, ocean view, balcony, top
floor.
Room 6: King bed, garden view, private balcony, lower
level.
Room 7: King bed, garden view, private balcony, lower
level.
Apartment: King bed, kitchen, living room with ocean
view, private
patio.
- How do I make a
reservation?
Simply call (310) 541-4244 and ask for Gary or Heather. Or contact
us at our e-mail address
questions@villakatalina.com.
|
